Proving the value of #CustomerExperience isn’t optional, it’s expected. In our 2025 State of the Customer Experience report, we dive into why #CX metrics need to be clear, measurable and tied to key outcomes like revenue, #CustomerRetention and cost savings. Learn how to connect your CX metrics to real business results. 👉 http://spr.ly/6043460iU
CSG
Software Development
Englewood, Colorado 193,583 followers
CSG delivers innovative customer engagement solutions that help you acquire, monetize, engage and retain customers.
About us
CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. Our cloud-first architecture and customer-obsessed mindset help companies around the world launch new digital services, expand into new markets, and create dynamic experiences that capture new customers and build brand loyalty. For over 40 years, CSG’s technologies and people have helped some of the world’s most recognizable brands solve their toughest business challenges and evolve to meet the demands of today’s digital economy with future-ready solutions that drive exceptional customer experiences. With more than 5,000 employees in over 20 countries, CSG is the trusted technology provider for leading global brands in telecommunications, retail, financial services and healthcare. Our solutions deliver real world outcomes to more than 900 customers in over 120 countries.
- Website
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https://www.csgi.com
External link for CSG
- Industry
- Software Development
- Company size
- 5,001-10,000 employees
- Headquarters
- Englewood, Colorado
- Type
- Public Company
- Founded
- 1994
- Specialties
- Business Support Solutions, Revenue Management, Customer Experience, Digital Transformation, Managed Services, IoT, 5G, Telecom, and OTT
Locations
Employees at CSG
Updates
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With tight margins and growing customer demands, #MVNOs can’t afford to overlook #CX. 🙆♀️ Join our upcoming Tech Talk to discover how #entitlements can help you deliver seamless experiences and prepare for what's next. Don't miss out—register now! 👉 http://spr.ly/6044460oo NetLync Nexphone AG #EaaS #eSim
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🚨 Heading to DTW Ignite? Let’s talk. We help #CSPs launch faster, monetize smarter, and engage better with #cloud-first, #AI-powered solutions built for #telecom. If you're navigating complexity, chasing growth, or scaling new services we should talk. Schedule a meeting with our team at TM Forum DTW Ignite 2025 and see what’s possible. 👉 http://spr.ly/604046HUs #DTW2025 #AIinTelecom #NetworkMonetization
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Great #CX is the key to repeat business and higher revenue. Make sure you’re using the best solutions to deliver it. 🔑 Business Matters Magazine shares why we make their list of the 7 Top-Rated Solutions for Improving Customer Experience and how to choose the best one for your business. Check it out! 👉 http://spr.ly/6049NhVNf #CustomerExperience #B2B #SaaS
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We’re here at Fiber Broadband Association's Fiber Connect 2025 in Nashville. 🙌 Make sure you save time to stop by booth 354 to see how our #SaaS platform streamlines #FiberMonetization for providers. Secure a meeting slot here. 👉 http://spr.ly/6045NhpwP #FiberConnect2025 #FiberBSS
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Are disconnected systems and multichannel journeys garbling your understanding of customer behavior? 🙅♂️ Customer journey analytics and orchestration can provide the holistic perspective you need to create experiences that keep customers coming back. If you’re wondering if it’s the right tool for you, the 2025 Gartner® Market Guide for Customer Journey Analytics & Orchestration is a helpful reference. Read the blog post for our takeaways.👇 #CustomerExperience #JourneyAnalytics #CX #CJO #Gartner
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We are excited to share that our very own Pat Wicketts will be speaking at IBTTA's 2025 Communications, HR & Legal Workshop! Don't miss his session on Responsible Strategies for Customer Engagement taking place today, June 2nd at 9:00 AM PST. Learn more. 👉 http://spr.ly/6043NCS0f #IBTTAPortland #MovingWithIBTTA
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📢 Excited to team up with Constellation SaaS to help fiber broadband providers accelerate growth. This partnership integrates our trusted billing, payment and field service management fiber solution into Constellation’s modern ecosystem—delivering the agility, automation and scale providers need to move from build to bill faster and create better customer experiences. Meet us at Fiber Connect (Booth 354) in Nashville to learn more! 🔗 #FiberConnect2025 #Telecom Fiber Broadband Association
Constellation SaaS Partners with CSG to Accelerate Billing and Payments for Fiber Broadband Providers Philadelphia, PA – Constellation SaaS, a next-generation telecom software platform purpose-built for fiber broadband providers, has announced a strategic partnership with CSG, a purpose-driven SaaS platform company. This integration brings CSG’s industry-trusted billing and payments solutions into the Constellation SaaS best-of-breed ecosystem—delivering a seamless, API-first foundation to support rapid monetization for fiber operators entering or scaling in competitive markets. Find out more at https://lnkd.in/gHF38Mrn #fiberbroadband #billing #E2EAutomation #ISP #fiber #CSG #ConstellationSaaS
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#Satellite are #NTN technology are reshaping how the world connects—from #IoT and emergency services to bridging the digital divide. 📡 Watch this GSMA Topic Panel on demand, featuring experts from us, Eutelsat Group, Viasat, and GSMA Intelligence, as they unpack: 🔹 Satellite’s integration into #3GPP standards 🔹 Affordable connectivity at scale 🔹 Evolving ecosystems, regulations & security Watch now. 👉 http://spr.ly/6040NfiVQ
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Fiber Broadband Association's Fiber Connect 2025 is here! 🙌 Our team will be at booth 354 showcasing #SaaS tools that unlock new revenue streams for fiber providers. Secure a slot here. 👉 http://spr.ly/6040NfgUk #FiberConnect2025 #FiberBSS
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