ASL Now’s cover photo
ASL Now

ASL Now

Telecommunications

Austin, Texas 1,559 followers

Imagine a world where any company can reach any customer in any language in a more meaningful, personal, and direct way.

About us

ASL Now will help you reduce call center times and reach millions of new customers. ASL Now is a simple concept with a big impact. Instead of relying on time-consuming third-party interpreters, hire trained, American Sign Language users to communicate directly with your Deaf and hard of hearing customers. Create jobs, improve customer satisfaction, and save money with our proven strategy.

Website
https://aslnow.com/
Industry
Telecommunications
Company size
501-1,000 employees
Headquarters
Austin, Texas
Founded
1975
Specialties
Contact Centers, Telecommunications, ASL Staffed Contact Centers, Inclusive Workplaces, Advocacy, Diversity and Inclusion, Technology Solutions, Customer Service, Customer Support, Staffing, Recruitment, ASL Training, Direct Video Calling, Direct Services, ADA Compliance, Accessibility, and Deaf Resources

Updates

  • Juneteenth is a day of reflection, resilience, and continued progress. We honor the voices that have led and continue to lead this movement. ID: Graphic with bold text that reads “We Honor Juneteenth Freedom Day” inside a colorful Kente-inspired border. The background features two large overlapping hearts filled with diagonal stripes in deep red, gold, and green. The top and bottom borders include vibrant geometric patterns in red, yellow, green, and black. #juneteenth #honor #aslnow #community

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  • Got questions? We got answers! We want your experience with @wawability to be smooth as possible. We look forward to connecting with you. Check out www.wawability2025.com for more information. Can’t wait to see you there! #wawability #2025 #aslnow #access #representative Video description: A woman I s wearing a black top and large earrings, appearing on a tablet screen with the caption “customer service for the WAWABILITY Conference!” Below the tablet, a bright banner reads “WAWABILITY & ASL NOW” with a neon-themed background. Hey everyone! ASL Now is thrilled to be providing customer service for the WAWABILITY Conference! If you have any questions or concerns, our amazing team is ready to support you from Monday through Friday, 9 AM to 6:30 PM EST.”Also, during the conference, you can reach us right from a kiosk! Just click one button to call us on video or chat with us. Yes, it’s that easy. We’re here to make sure your experience is smooth, accessible, and enjoyable. Check out the website for more info. We can’t wait to see you there!

  • Our team had a great time at Customer Contact Week in Las Vegas! We learned so much and truly appreciate the CCW community. Not only did we gain valuable insights, but we also found new inspiration and made new friends! #CCW #CustomerContactWeek #2025 #LasVegas #ASLNow #aslnow #DVC #DirectVideoCalling #Booth #access Video description: a reel of various videos and photos. The beginning is a train ride into a tunnel and the text reads “ASL Now sliding into business.” After that, there is a welcoming sign of Las Vegas, view of the conference center, photo of the team, our booth, scenery of Las Vegas. Then another text comes on screen “we work hard and we know how to have fun!” With one of our team members juggling. More photos come after and then a shot of Las Vegas with the text “Thank you customer contact week!” And the ending is a video of Las Vegas saying come back soon. The train ride leaving at the end with texts that read “we will be back!”

  • Reminder! It’s today!!

    View organization page for ASL Now

    1,559 followers

    Are you curious to find out what customer service looks like for Deaf and Hard of Hearing customers? At Customer Contact Week, join our team members, Ryan Bonheyo and Greg Pollock, as they talk about challenges in customer experience for Deaf & Hard of Hearing individuals. Don’t miss this important conversation on easy ways to make customer service seamless for Deaf & Hard of Hearing customers! ID: A grayscale background of the iconic Las Vegas sign with two presenters, Ryan and Greg, smiling. Three poker chips highlight the event details: location (Caesar Forum 108), date (June 12th), and time (12pm PST). Logos for Customer Contact Week and ASL Now appear at the bottom. #CustomerContactWeek #ASLNow #DeafInclusion #AccessibleCX #DeafRepresentation #VegasEvents #CCW2025 #LasVegas #Accessibility #Inclusion

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  • ASL now is in Las Vegas right now for Customer Contact Week! We’re excited to be here to showcase how to improve the customer service experience for Deaf and Hard of Hearing individuals, learn from others, and bring back new insights to apply at ASL Now. Image description: A daytime view of the Las Vegas Strip showing Caesars Palace, The Venetian, Treasure Island, and the STRAT tower in the distance under a clear blue sky. #aslnow #community #access #LasVegas #customercontactweek

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  • WAWABILITY Conference is happening July 11–12 in Washington, DC and ASL Now is here to support you every step of the way! If you have questions about the conference, we’ve got you covered. Just follow the steps in this post to connect with us. We’re also excited to provide live customer service during the event, with representatives ready to help using ASL. Let us know if you have any questions — we can’t wait to see you at WAWABILITY! #ASLNow #access #WAWABILITY #WashingtonDC #Representatives #ASL #Inclusion #Conference #2025 ID: A digital graphic with a purple and black background explains how to use ASL Now on the WAWABILITY website. At the top, white bold text reads: “How to use ASL Now on the WAWABILITY website.” Below, there’s an image of a computer screen displaying “WAWABILITY” with fireworks and the U.S. Capitol in the background. A large purple arrow points right with the text: “GO TO WAWABILITY2025.COM.” Under that, there's an image showing two support buttons labeled “ASL NOW” and “TEXT CHAT” with a hand-click icon and the text: “CLICK ON 'ASL NOW' VIDEO OR CHAT SUPPORT BOX.” At the bottom is a photo of a smiling woman sitting at a computer, with the caption: “CHAT WITH REPRESENTATIVE USING ASL!”

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  • Are you curious to find out what customer service looks like for Deaf and Hard of Hearing customers? At Customer Contact Week, join our team members, Ryan Bonheyo and Greg Pollock, as they talk about challenges in customer experience for Deaf & Hard of Hearing individuals. Don’t miss this important conversation on easy ways to make customer service seamless for Deaf & Hard of Hearing customers! ID: A grayscale background of the iconic Las Vegas sign with two presenters, Ryan and Greg, smiling. Three poker chips highlight the event details: location (Caesar Forum 108), date (June 12th), and time (12pm PST). Logos for Customer Contact Week and ASL Now appear at the bottom. #CustomerContactWeek #ASLNow #DeafInclusion #AccessibleCX #DeafRepresentation #VegasEvents #CCW2025 #LasVegas #Accessibility #Inclusion

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  • We get it. Sometimes, finding information on the internet can feel overwhelming. Our Deaf trained representatives for the Eldercare Locator are ready to help you get the answers you need through a phone call. Call the Eldercare Locator today at 1-800-677-1116! #ASLNow #EldercareLocator #Caretakers #Elders #PeopleWithDisabilities #Support #DirectVideoCalling #DVC #ASL #Deaf #HardOfHearing #Equity #Accessibility #CustomerService #Seniors #DeafSeniors #ASL #Resources [Image Description: There are two speaking bubbles with text inside. The top text bubble has text that reads, “It seems like the resources I need to find out are on the internet these days. I prefer calling on the videophone and asking in ASL...” The lower text bubble has text that reads, “The Eldercare Locator is here for you! Call 1-800-677-1116 and a Deaf representative will help you get the answers you need!" The logos of ASL Now and the Eldercare Locator are placed on top.]

    • [Image Description: There are two speaking bubbles with text inside. The top text bubble has text that reads, “It seems like the resources I need to find out are on the internet these days. I prefer calling on the videophone and asking in ASL...” The lower text bubble has text that reads, “The Eldercare Locator is here for you! Call 1-800-677-1116 and a Deaf representative will help you get the answers you need!" The logos of ASL Now and the Eldercare Locator are placed on top.]

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