THE 2021 GARTNER® MAGIC QUADRANT™ FOR FIELD SERVICE MANAGEMENT

IT’S HERE—GET THE LATEST RESEARCH ON THE FIELD SERVICE MARKET

Field service management, as we know it, is in flux. With consumer expectations rising and budgets tightening, it's critical that companies choose the right solutions provider to help them navigate the change. Gartner® provides essential market research in their 2021 Magic Quadrant™ for Field Service Management.

In our first-time inclusion in the report, CSG has been named a Niche Player based on our completeness of vision and ability to execute.

In this report, you'll find:

  • Innovative technology trends that are defining the future of field service management
  • Independent analysis on CSG and its offerings in field service management
  • How to manage field service demands and deliver an extraordinary customer experience

Gartner®, Magic Quadrant™ for Field Service Management, Jim Robinson, Naved Rashid, 31 August 2021

Gartner® does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner® research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner® disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Gartner@ and Magic Quadrant™ are registered trademarks of Gartner, Inc. and /or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

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