Can #entitlements be the key to reducing churn, cutting support costs, and delivering seamless #CX? Find out in our upcoming webinar with industry experts Haifa El Ashkar, Kasimir Schmid (Nexphone AG), and Emir Aboulhosn (NetLync). Register now! 👉 http://spr.ly/60424bklC #MVNO #EaaS #eSim
CSG
Software Development
Englewood, Colorado 194,905 followers
CSG delivers innovative customer engagement solutions that help you acquire, monetize, engage and retain customers.
About us
CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. Our cloud-first architecture and customer-obsessed mindset help companies around the world launch new digital services, expand into new markets, and create dynamic experiences that capture new customers and build brand loyalty. For over 40 years, CSG’s technologies and people have helped some of the world’s most recognizable brands solve their toughest business challenges and evolve to meet the demands of today’s digital economy with future-ready solutions that drive exceptional customer experiences. With more than 5,000 employees in over 20 countries, CSG is the trusted technology provider for leading global brands in telecommunications, retail, financial services and healthcare. Our solutions deliver real world outcomes to more than 900 customers in over 120 countries.
- Website
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https://www.csgi.com
External link for CSG
- Industry
- Software Development
- Company size
- 5,001-10,000 employees
- Headquarters
- Englewood, Colorado
- Type
- Public Company
- Founded
- 1994
- Specialties
- Business Support Solutions, Revenue Management, Customer Experience, Digital Transformation, Managed Services, IoT, 5G, Telecom, and OTT
Locations
Employees at CSG
Updates
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CSG reposted this
External Affairs Executive | Leadership | Communications | Community Impact | Strategy | Program Development | Sustainability
The WICT Network continues to be a champion for women in the media, communications and technology industries, which is why it’s especially meaningful to see the organization recognize CSG as the “top company in technology for women to work” for 2025. Not only is this the first award of its kind, but CSG is the sole recipient! This honor is a direct result of our shared commitment to nurturing a purpose-led culture where all employees feel supported in their personal and professional development. It’s exciting to be honored alongside many of our customers, like Spectrum Charter and Comcast, who share our commitment to empowering the workplace. https://lnkd.in/gsgHcCdF
The WICT Network is proud to announce the 2025 PAR Top Companies for Women to Work! Check out the full list and learn more ➡️ https://ow.ly/UL9w50W2Sm0
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WOW. We are humbled to have been ranked as a top workplace culture by several respected institutions in the past month, a testament to our people-first culture. 🏆 U.S. News & World Report – “Best Companies to Work For” 2025-2026 🦾 Newsweek – “America’s Greatest Workplaces in Tech” 2025 👩💻 The WICT Network – “Top Company in Technology for Women to Work” 2025 Thank you to our community of CSGers, the heartbeat of CSG, who show up every day with energy, collaboration and authenticity. 💓
The companies that outperform are the ones that champion individuality, where everyone can bring their authentic self to work. CSG has long believed in a purpose-driven culture, and the industry is taking notice. In just the past month, CSG has been named… ▶️ A 2025-2026 “Best Company to Work For” by U.S. News & World Report. ▶️ One of “America’s Greatest Workplaces in Tech” for 2025 by Newsweek. ▶️ “The top company in technology for women to work” by The WICT Network. These are not fluff – they are based on rigorous surveying, industry standards and testimonials. It’s a testament to our belief in the #PowerOfAll.
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🎸 Hello, Nashville! We’re officially here for the Forrester CX Summit! We’re here to move beyond the buzzwords and prove what real CX impact looks like. Here’s where to catch us this week: 📈 Journey Analytics: Find What’s Broken and Fix It with Keith Wilson Tuesday @ 12:10 PM in Delta C 🥃 Whiskey Tasting: Experience How Intelligent CX Really Tastes Tuesday @ 5:45 PM ✅ The Prove-It Era of Customer Engagement with Erin Veltkamp Wednesday @ 10:55 AM in the Expo Hall 📍Stop by booth 301 to say hello, grab a free headshot, and chat all things CX. 👉https://lnkd.in/dgtyiZ5v #ForrCX #ForresterCX #CX #CustomerExperience Brandon Sailors Ashley Curry Scott Tanenbaum Carol Cheng Madison Southerlin Chloé Marrero, CMP Chris Cunningham
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🌐 How Will 5G Advanced Shape Your World? 5G Advanced is moving from concept to reality — and it’s unlocking powerful new capabilities. On June 26, join top experts in a live GSMA webinar to explore how mobile network operators are deploying these cutting-edge technologies to drive real impact. 🎙 With insights from Amazon Web Services (AWS), GSMA, and T-Mobile USA, and Chad Dunavant 📲 Reserve your spot: http://spr.ly/60474TXVZ Mobile World Live #5G #Telecom
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39% of brands reported a drop in #CX scores last year, and the pressure to perform is rising. CSG Xponent integrates with your existing tech to deliver actionable, personalized experiences that meet your business goals and customer expectations. Request a demo and turn your challenges into opportunities today. 👉 http://spr.ly/60484TX8k #CustomerExperience #PersonalizedCX
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Having difficulty integrating #AI tools into your #CX workflows? You’re not alone. 👬 49% of CX professionals consider it one of their primary obstacles in delivering personalized, unified #CustomerExperience, according to Omdia’s State of Digital CX 2025. That’s a costly issue. 💸 “There's been a lot of investment in AI, but without thoughtful integration, these tools often sit on the side, unused, untouched.” — Mila D'Antonio, principal analyst, Omdia How can CX programs apply AI more effectively? Get insights from Mila and other experts in this blog post. 👇
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Still chasing late payments? You shouldn’t have to. Traditional payment collection tactics frustrate customers and drain resources. CSG Xponent flips the script—our industry-leading customer engagement platform delivers personalized reminders that drive action before accounts become delinquent. It’s time to stop chasing and start collecting smarter. Ready to see how? http://spr.ly/60484Tnvy #CustomerExperience #BillingExperience
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Insurers are no strangers to operational complexity—but when it comes to print and mail, simplicity can be a strategic advantage. 💡 Outsourcing these functions isn’t just about reducing overhead. It’s about unlocking speed, scalability, and sharper compliance—all while improving customer communication. Join us July 16th with Madison Advisors for our live webinar and Q&A that dives into: ✅ Why outsourcing is becoming a top priority ✅ How carriers are seeing measurable results ✅ What success looks like with the right partner Secure your spot now. 👉 http://spr.ly/60454Tn9D #InsuranceOperations #CustomerExperience #RegulatoryCompliance #PrintAndMail
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📞 “Hi, can you please provide your account number?” 🙄 Outdated #IVRs like this frustrate customers. In our blog, we share how brands are using intent-based routing to: ✅ Cut agent handle times by 50% ✅ Lower call abandonment ✅ Boost customer satisfaction Your IVR shouldn’t be a dead end for customers. Read how intent-based IVRs are reshaping #CustomerService. 👉 http://spr.ly/60444TnkC #CustomerExperience #CX #CustomerCare
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