We aim to cultivate a workforce reflective of the diverse global customer base we serve and establish inclusion, belonging and purpose as a cornerstone of our culture, enabling us to leverage our diversity and innovate for growth.
Unlocking the Power of Our Diversity
For Qurate Retail Group, cultivating inclusive environments is both a human issue and a business issue. We believe this is the right thing to do. We also believe that a culture of diversity, belonging, and fairness can fuel engagement and innovation, leading to better business performance and stronger communities.
Our commitment to diversity, equity, and inclusion is deeply rooted in our company’s Principles, which call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right. We recognize this is a journey, and we know we have plenty of work ahead of us. We intend to do what it takes to make a meaningful difference in this space, in order to empower our teams, our partners, and the communities in which we live and work.
Qurate Retail Group’s Diversity, Equity, and Inclusion Goals and Commitments
We have announced specific, five-year goals for how we will support and advance underrepresented groups on Qurate Retail Group’s leadership team and across its workforce, vendors/suppliers, customers, and communities.
Increase diverse representation in our supervisory and leadership roles
- 25% of leaders to be members of underrepresented racial/ethnic groups by 2025
- Double % of Black & Hispanic/Latinx leaders to 12% and 10%, respectively, by 2025
- Achieve gender parity (50% women) at the director+ level, worldwide, by 2023
Develop inclusive leaders who are accountable for DE&I results
- All leaders to set DE&I goals for their areas of responsibility by 2021
- All leaders to complete training on inclusive leadership, microaggressions/allyship, and anti-racism/racial equity by 2022
Advance inclusion and equity for our teams, customers, and communities
- All 25,000 team members to complete training on unconscious bias, microaggressions/allyship, and anti-racism/racial equity by 2022
- Rank in the top quartile for DE&I on team member engagement survey by 2025
Elevate underrepresented businesses and products to invite a broader consumer base
- Spotlight 500 underrepresented small businesses by 2025
- Develop and implement a vendor/supplier diversity program by 2021
Support community involvement through relationships that advance social justice
Hold ourselves accountable by being transparent on our efforts and progress
- Publish first Corporate Responsibility Annual Impact Report in 2021, including DE&I update
Team Member Resource Groups
Our team member resources groups (TMRGs) are voluntary, team member-run groups, formed to advise and work on topics that matter to our communities.
They are ambassadors of our DE&I approach and enablers of the change towards more inclusive workplace environments where all team members can thrive. TMRGs help to create awareness, build connections, and enhance career development. Ultimately, TMRGs help to support business goals and drive positive impact in our local communities.
Our TMRGs
Each TMRG is open to all team members, including those who identify as members of a particular community and those who are interested or want to learn more and/or be allies.
| Affinity Focus | TMRG Name |
|---|---|
| Age | Age (China Sourcing Team) Our Stage (QVC Germany) |
| Asian American and Pacific Islander | REACH (Representation & Equity by Advocating the AAPI Community, with Hope for Humanity) |
| Black | BELIEVE (Black Employees Leading in Inclusion, Education, Vision, & Engagement) (QVC US & HSN) |
| Faith and Religion | InterFaith |
| Gender/Women | C.H.A.N.G.E (Creating Headway & Normalizing Gender Equality) (QVC UK) Gender (China Sourcing Team) Gender (QVC Japan) Gender Empowerment (QVC Germany) ItAlly (QVC Italy) Women’s Initiative Network (WIN) (QVC US & HSN) |
| General | Empowered Team (Global Business Services in Poland General (QVC UK, QVC Italy, & QVC Japan) |
| Hispanic/Latinx | ALMA (Advancement of Latinx Mission & Advocacy) (QVC US & HSN) |
| LGBTQ+ | Rumore (QVC Italy) LGBTQ+ (QVC Japan) Pride in Me (QVC UK) QRG Proud (QVC US & HSN) Queer & Allies (QVC Germany) |
| Mental Health | Every M;nd Counts (QVC UK) Mental Health (QVC Japan) Mental Health (China Sourcing Team) |
| Parents and Caregivers | BaLaNCE (Balancing Life's Never-ending Challenges Effortlessly) |
| People of Color | B.R.A.V.E (Backgrounds Represented & Valued Everywhere) (QVC UK) Colorful Q (QVC Germany) Multiculturalitá (QVC Italy) Ethnicity+Age (QVC Japan) |
| People with Disabilities | Ability (QVC Italy) Accessibility Allies (QVC UK) Disability+Age (QVC Japan) SQUID, INC. (Supporting Qurate Individuals with Disabilities, INCluding those who support & love individuals with disabilities) Together With & Without Disabilities (QVC Germany) |
| Social Origin | UMatter! (Your origin counts!) (QVC Germany) |
| Veterans | Vets@QRG |
CEO Action for Diversity & Inclusion
Mike George, President and CEO, Qurate Retail, Inc., has signed the CEO Action for Diversity & Inclusion, the largest CEO-driven pledge to advance diversity, equity, and inclusion in the workplace. More than 1,600 CEOs, representing leading companies and organizations worldwide, have signed the pledge and are using their collective voices to promote meaningful change on this important issue.
Civic Alliance
Civic Alliance is a non-partisan group of businesses working together to build a future where everyone participates in shaping our country. Our CEO signed the 100% In for Democracy initiative from Civic Alliance in 2020 calling for safe access to the polls for all voters to ensure every American has a voice in our democracy.
Qurate Retail Group Recognized on Newsweek’s America’s Most Responsible Companies 2024 List
December 18, 2023: Qurate Retail Group has been recognized on Newsweek’s list of America’s Most Responsible Companies 2024.
QVC and HSN Launch New Black-Owned Brands During Black History Month
February 24, 2023: New Black-owned and -founded businesses are available to shop year-round across QVC and HSN
Team Members Across Qurate Retail Group Named 2023 BEYA Modern-Day Technology Leaders
February 16, 2023: 22 Qurate Retail Group team members were honored at 37th Annual Black Engineer of the Year (BEYA) STEM Conference
Qurate Retail Group Celebrates Black-Owned Brands and Founders With Black History Month Initiatives
February 9, 2023: Join Qurate Retail Group as they celebrate diversity, inclusivity, and the Black experience throughout February